Dynex DX-E202 Guide de l'utilisateur télécharger pdf (Page 2)

4. I cannot establish a wired Internet connection.

 Have you tried to check Local Area Connection?

1. To Locate your Local Area Connection:

a. For Windows 2000 and XP:

i. Click Start, then click My Computer.

ii. Under Other Places, Click My Network Places and choose View network

connections on the left side of the window. You will find Local Area

Connection under LAN or High-Speed Internet.

b. For Windows Vista and 7:

i. Right-click the Network Status icon in your System Tray and select Open

Network and Sharing Center.

ii. Select Change Adapter Settings.

2. Reading the status of the Local Area Connection:

 If the icon is illuminated, the Local Area Connection is enabled and functioning

normally.

 If the icon is grey, the Local Area Connection is disabled.

 If there is red “X” on the icon, the cables connection is not functioning properly.

 If there is yellow exclamation point over the icon, there is a problem with the IP

address being used.

 This problem happens when the IP address is set as “Obtain an IP address

automatically”. Please make sure your setting is correct.

o Double click the icon, choose Support, you should see Address

Type, IP address, Subnet Mask, and Default Gateway. If the IP

address is 169.xxx.xxx.xxx, it means the card can’t get an available

address. Please follow steps below to verify.

1. Click Start, then click Run, the Run dialog box opens.

2. Type cmd in the open box, then click OK, the command

window opens.

3. Type ipconfig/renew, then press Enter to obtain an

available address, and try 2~3 times.

4. If you still cannot obtain an available address. Please

check your router’s DHCP server setting (or modem, or

management switch, if you are using them) or contact

your ISP for help.

3. The Local Area Connection is normal, but still cannot establish an Internet connection:

i. Double click the Local Area Connection icon, then the Local Area Connection

Status dialog box open, click Properties to open Local Area Connection Properties.

Locating Internet Protocol (TCP/IP) under “This connection uses follow items” and

double click it to open Internet Protocol (TCP/IP) Properties.

ii. If you are using a router, modem, or management switch, check its DHCP server

settings. You should set the PC’s IP address a

s “Obtain an IP address automatically”

and “Obtain DNS server address automatically” when the DHCP server is enabled.

You should set “Use the following IP address” and “User the following DNS server

addresses” manually when DHCP server is disabled. For detail information about

setting a manual address, refer to the user guide for router or switch.

iii. If you are using a management switch or hub please contact your ISP (Internet

Service Provider) for connection type and setting method.

iv. Please try to do ping test if all settings are ok. See Ping Your Network Card section

on page 3.

4. To enable the Local Area Connection:

i. Right-click the icon and click Enable.

 Verify cable connections.

1. Make sure the computer is correctly connected. Examine the network cables and make sure

that they have not been damaged.

2. The network card must be connected to the network with an Ethernet (Cat 5 UPT) cable.

3. If you are using a Hub, router, or switch, make sure that your network cables are not plugged

into a dedicated Uplink port. The Uplink port is only used when connecting your hub to another

hub or switch. Please refer to your hub, router, or switch documentation for information about

the location of the Uplink Port.

4. Other devices (e.g., external speakers, fans, cordless phones, etc.) may be interfering with your

network. Try turning one device off at a time to determine which device is causing the

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Hardware Issues 4
General 4

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Dynex DX-E202 Guide de l'utilisateur Page 2

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